Version One: E-publisher
Me: Dear E-publishing Editor,
Something important came up and we need to talk. You know I never e-mail you about these things unless they are important. I'll be around all day.
E-Publisher response within an hour after contacting them:
Here's what I think we should do. I'm glad you contacted me. It is important and we should take care of this immediately. Readers care about these issues.
Simple. Fast. To the point. No one is left hanging. And everyone knows where they stand.
Version Two: Here's the same exchange with a traditional print publisher. (Picture me bowing and genuflecting to the Pope.)
Me: Dear Grand Editor with Traditional Publisher,
I'm getting back regarding your questions about the matter we discussed the other day. Below you should find everything you need. If you need anything else, please let me know.
It sounded as if you wanted to discuss this right away.
Traditional publisher response from Grand Editor, day one:
Traditional publisher response from Grand Editor, day two:
Traditional publisher response from Grand Editor, day three:
Traditional publisher response from Grand Editor, day seven:
And so it goes...